Privacy Policy
Overview
We follow applicable Canadian privacy laws, including PIPEDA, and collect only what we need to operate this site and provide tours.
Information We Collect
- Contact details you provide in forms (name, email, phone, message).
- Local preferences stored in your browser (e.g., theme, favorites, cart) using localStorage.
- Essential cookies to remember consent and navigation state.
How We Use Information
- Respond to inquiries and deliver tour information.
- Improve user experience and accessibility.
- Fulfill legal obligations and prevent abuse.
Data Sharing
We do not sell your data. We may share information when legally required or to provide essential services (e.g., email support).
Your Rights
You can request access, correction, or deletion of your personal data by contacting [email protected].
Cookies and Local Storage
We use only essential cookies to remember your consent and basic navigation state. Preferences like theme are saved in your browser’s localStorage and do not leave your device unless you send them to us (for example, in a message).
- Consent cookie/localStorage key: cookieConsent (boolean, timestamp) to record your choice.
- Theme key: theme (“light” or “dark”) to remember your display preference.
- No analytics or advertising trackers are used.
Retention
We keep personal information only as long as needed to provide our services, meet legal requirements, and resolve disputes. Browser-stored preferences remain until you clear them or change your settings.
Security
We apply reasonable safeguards appropriate to the sensitivity of the data, including encryption in transit (HTTPS) and access controls. No method of transmission or storage is 100% secure, but we continually refine controls to reduce risk.
International Transfers
Our service may use providers located inside or outside Canada. When data is processed outside your province or outside Canada, it may be subject to the laws of that jurisdiction. We use providers that implement appropriate safeguards aligned with PIPEDA principles.
Children’s Privacy
Our services are intended for general audiences. We do not knowingly collect personal information from children under 13. If you believe a child provided us information, contact us to remove it.
Changes to This Policy
Effective date:
We may update this policy to reflect changes in our practices or legal requirements. The “Effective date” will be revised when updates are published. Material changes will be highlighted for a reasonable period.
Complaints and Oversight
If you have concerns about our handling of personal information, contact us first so we can help. You may also bring a complaint to the Office of the Privacy Commissioner of Canada or your provincial privacy regulator.
Do Not Track
We respect browser “Do Not Track” where feasible. We do not use analytics or advertising cookies. Essential functionality may still rely on a minimal consent record.
Contact
Email: [email protected] — Phone: +1 (416) 555-0198